Frequently asked questions
The questions asked before engagement.
What comes up most in a first call: how a matter opens, how fees are set, how the work proceeds, and the limits of what we undertake. These answers describe our method in general terms and do not substitute for advice on a specific matter.
01 / Frequently asked questions
Before engagement
What happens between your first message and a signed agreement.
Send a brief summary through the “Book a consultation” form or the unified number. Your request is logged and reviewed initially to identify the competent forum and whether the engagement is suitable, then we contact you to arrange the consultation. Do not send confidential documents at this stage.
No. Initial messages and calls are for assessment only and create no engagement. The relationship arises only through a written, signed service agreement setting out scope, timelines and fees.
Before accepting any engagement we screen the parties’ identities to confirm the matter conflicts with no current or previous engagement. If a conflict appears, we decline — a professional obligation rather than a commercial choice, protecting both sides.
The documents that establish your position: the contract, correspondence, notice, statement of claim, or the decision being challenged, with a brief chronology of events. A written opinion needs documents, not a verbal account.
02 / Frequently asked questions
Fees & the agreement
How fees are set and when you learn them — before work starts, not after.
Fees depend on the type and scope of the engagement, the competent forum and the expected duration, and are stated as a figure in the service agreement before work begins. No work starts before the agreement is signed, and nothing outside its scope is charged without a written addendum.
The fee structure — fixed sum, staged, or an annual retainer — is agreed in writing according to the nature of the engagement before work begins. Whichever structure applies, it neither implies nor includes any promise of a judicial outcome.
An annual retainer places the company on continuing legal support within a scope fixed in writing: reviewing contracts and correspondence, advising on day-to-day questions, and tracking compliance. Anything outside that scope — litigation, for instance — is agreed in a separate addendum.
03 / Frequently asked questions
How your matter runs
Five written stages — none begins before the previous one closes.
You receive written progress reports at dates agreed in the contract, not verbal impressions. Any material development — a hearing, a ruling, a settlement offer — is reported as it happens.
Duration is governed by the competent forum, its statutory procedures, the number of parties and the state of the documents — not by the firm alone. The contract sets a timeline for what we control: preparing the file, the memoranda and the pleading — not the date of judgment.
Promising a judicial outcome is impermissible in any form, and we do not. What we provide is a written opinion on your legal position, the options open to you, and the risks attaching to each — so you decide on a written basis, not an impression.
Many matters close through negotiation, settlement, or by invoking an arbitration clause — often faster and at lower cost. That option is presented in the written opinion together with its risks, and the decision remains yours.
04 / Frequently asked questions
Scope of services
What we handle — and where that ends.
We represent individuals and companies before courts of all jurisdictions and quasi-judicial committees. The competent forum is identified during the initial review according to the subject of the dispute, and fixed in the engagement scope before work begins.
Yes — entity formation, licensing, foreign investment structuring and the related contracts are within our practice areas, and we work in both Arabic and English.
Notarization is among our declared practice areas, covering the drafting and notarization of instruments within what the Notarization Law and its regulations permit. The scope and requirements of each notarization are explained to you before it begins.
Yes, remote consultations are held by prior arrangement. Documents are received through the agreed channel after the service agreement is signed — not before.
05 / Frequently asked questions
Confidentiality & data
What you share with us, and how it is kept.
We are bound to confidentiality from the first message — before and after engagement, and whether the matter is accepted or declined. Even so, we ask that you not send confidential documents before the service agreement is signed, since the form channel is intended for initial assessment.
Data is processed to assess your request and correspond about it, under the privacy policy published on this site and in line with the Personal Data Protection Law. The legal basis, retention periods and your rights are set out in that policy.
No — no client names, document images, amounts, case numbers or factual details, even with the name removed. What we publish are abstract general patterns, not the facts of any file.
A question not listed
Question not listed? Send it through the consultation form and our team will respond. Initial messages are for assessment only and create no engagement.
Start with the documents.
Send a brief summary of your matter or book an appointment; our team will review it and be in touch.
Initial messages are for assessment only and create no engagement.